Drivers in Rochester dealing with a breakdown can choose from 16 towing listings in the area. Of that total, 7 run 24 hours a day, seven days a week, for calls that come outside normal business hours. Local listings carry an average rating of 4.5. Local towing rules and impound information for Rochester are covered further down this page. It's a reasonable place to start if you're stuck and need help soon.
Family-owned 24-hour towing and NAPA AutoCare repair shop in Rochester, NY
Family-owned towing company serving Rochester and Monroe County
AAA-certified auto repair and towing serving Rochester since 1978
Towing, recovery, and roadside help serving Rochester, NY
Veteran-owned auto repair and towing service with a 25-truck fleet in Rochester, NY
Flatbed and wheel-lift vehicle transport serving Rochester, New York
Rochester, NY auto repair shop with round-the-clock towing
Family-owned Rochester, NY towing and auto repair company since 1926
Round-the-clock towing service for cars, trucks, and heavy equipment, plus roadside assistance
Third-generation, family-owned towing serving Rochester, NY since 1978
Friendly and efficient professionals who unlock cars and change tires in addition to towing
Locally owned 24/7 towing and roadside assistance in Rochester, NY
Emergency towing and private property towing in Rochester, New York
Rochester, NY towing service with posted flat-rate pricing
Towing is regulated at the state and city level, and the protections are stronger than most drivers realize. Commonly: non-consent tow rates are capped or must be published, you can't be towed from private property unless signage meets local rules, you have the right to an itemized invoice, and many jurisdictions require operators to accept card payment and release personal property from the vehicle. If a charge looks wrong, ask for the itemized invoice first and escalate to the state or city agency that licenses towing.
If you break down on the interstate: get as far onto the shoulder as possible, hazards on, exit on the passenger side and stand well away behind the barrier. Never accept a tow from a truck that shows up unsolicited at a collision - you choose your operator and your destination, and 'accident chasers' are exactly what towing regulations exist to stop.
Nor'easters and lake-effect bands can shut down interstates with little warning. Check your state's 511 service before winter travel and keep a charged phone - response times in a storm stretch from minutes to hours.
911
Any emergency, collision with injuries, or if your vehicle is a hazard to traffic
511
Live road conditions, closures and construction in most states
State police non-emergency
Breakdowns and hazards on the interstate - save your state's number before a road trip
• File a crash report when anyone is injured or killed or damage to one person's property exceeds $1000; immediately notify police for injury or death.
• Involved parties may get accident reports for $0.25 per copied page at 185 Exchange Blvd. Monday through Friday from 8:30 a.m. to 4 p.m.; call 585-428-7493.
• Vehicles may not remain more than 12 hours on a city street unless alternate-side rules apply; snow emergencies prohibit parking on Snow Emergency Routes.
Read the Rochester towing-law guide →Around Rochester, expect a hook-up fee of about $99–$200 (typical $125) plus $4–$6.5 per mile for a standard light-duty tow. Nights, storms, winching and heavy vehicles cost more. Always ask for the all-in price before the truck rolls.
Based on published prices from towing websites in this state (median shown; state, regional or national data as available).
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